Product Warranty

Do My Roam Custom Insoles Have a Warranty?

Don’t worry, we’ve got your back. Our insoles have a lifetime warranty on the shell and a six month warranty on the top cover. Your satisfaction is our top priority.

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What if My Roam Custom Insoles Feel Off?

These are made specifically to your feet and sometimes it takes some adjusting to get it right. Thats why we offer free adjustments inside of the first 90 days on our insoles and we will redo them so they fit just right. We want you and your feet to be happy and this is how we can make sure that happens.

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How Do I Start a Warranty Claim?
If you have an issue with your insoles within the warranty period, please contact our customer service team. We'll be happy to discuss your options and provide you with a replacement pair if necessary.

For more information or to file a warranty claim, submit our form below. We are committed to providing our customers with a high-quality product and outstanding customer service.