Don’t worry, we’ve got your back. Our insoles have a lifetime warranty on the shell and a six month warranty on the top cover. Your satisfaction is our top priority.

Use your FSA or HSA to purchase our custom insoles. Enjoy tax-free savings on all our custom insole options. Combine your FSA/HSA funds with any sitewide coupon for maximum value.

We ship you an impression kit for you to customize with your feet at home. Imprint your feet from the comfort of home and send the kit back on us using the included prepaid shipping label.

Yes, we offer a lifetime warranty on the shell and a 6 month warranty on the top cover. We also have an adjustment period of 90 days to make sure your insoles fit just right! For more information, or to start a claim, visit https://www.roaminsoles.com/warranty.

Not at all! Every person may need something different from their insoles depending on their activity level and lifestyle. Answer a few questions through the app and our algorithm will recommend the settings that will align the insole with your needs and preferences. You can personalize the insoles even more to your preferences by picking a color, material and many other design options. Roam Insoles are custom designed by you, for you! Transform your life. Take the journey with an insole built for you

To achieve the best results, use our insoles with fully enclosed shoes. Before inserting your Roam insoles, remove the original insoles that came with your shoes. If the Roam insoles are too long or wide at the front, you can trim them to the right size. One way to do this is by placing the original insole on top of the Roam insole. We recommend tracing the shape of the original insole onto the bottom of the Roam insole, then carefully cutting along the lines using sharp scissors. By following these steps, you can ensure a proper fit for the Roam insoles in your shoes! A step ahead of the rest, journey with custom insoles.

To keep your insoles clean and well-maintained, be sure to clean them regularly. Start by using a mild soap and warm water solution. Dampen a cloth with this solution and gently wipe down the device until you are satisfied with its cleanliness. It's important to avoid using any strong detergents or harsh chemicals, as they may damage the materials of the device. Do not completely submerge the insole in water. If your insole does become completely soaked, allow it to air dry completely before using it again. This ensures that any moisture trapped within the device evaporates, preventing potential discomfort or damage. By regularly cleaning and maintaining your insoles according to these guidelines, you can help prolong its lifespan and ensure its effectiveness in providing the support and comfort you need.

At Roam Insoles, we prioritize your comfort and safety. That's why we use only the highest quality, medical-grade materials in crafting our insoles. We try to minimize the risk of allergic reactions, but individual sensitivities can vary. If you have known allergies or are concerned about potential reactions, we recommend consulting with a healthcare professional to ensure our insoles are suitable for you. If you have an allergic reaction to the material used in the insoles, stop using them immediately! Remove the insoles from your shoes and talk to a healthcare professional.

Roam Insoles may be eligible for reimbursement through your Health Savings Account (HSA). Taking advantage of potential HSA coverage for insoles is a great way to prioritize your foot health and ensure you have the support you need for your daily activities. Check with your HSA provider to see if you can use your funds to purchase insoles, as they can be considered a qualified medical expense. Your HSA provider will have specific details and guidelines on insole coverage.

Creating a 3D model of the foot has always been a necessary part of making custom insoles. This was usually done in a doctor's office, and was a long, messy process. Now with Light Detection and Ranging (LiDAR) technology built-in to face-recognition software on your phone, we can generate an incredibly precise 3D foot model from anywhere you choose. These scans are accurate and convenient to make. You already have the scanner in your pocket, all you need is the app! Everything you need to create custom, personalized insoles in your pocket. You scan your foot, we'll build the perfect insole. Uniquely made for you.

Our Custom Insoles are designed to match the unique shape of your feet and provide superior comfort and support. Stay light on your feet with a supportive arch to combat foot fatigue and elevate performance. Roam Insoles are engineered to provide stability and proper alignment, assist the natural functions of your feet, and reduce the risk of injuries. They align your body to alleviate joint and muscle stress while improving your posture. Our custom insoles are made from high-quality materials, ensuring durability and long-lasting performance. They provide all-day comfort while allowing you to stay active without any compromises. With their lightweight and breathable design, you can enjoy your life without feeling weighed down. Redefining Comfort and Performance in your Journey

It's common for people to wear shoes that don't properly fit their feet. While Roam Insoles are designed to fit your foot's shape and seamlessly integrate with your footwear, there may still be instances where they don't fit your shoe. To ensure a proper fit, please measure your shoe size accurately. Choosing the right size for your insoles is super important for the best comfort and support! Our insoles can be adjusted to different sizes depending on the type of shoe you wear, so refer to our sizing chart to find the best match for your shoe size. It's worth noting that insoles can often be trimmed to fit if they are slightly larger. Take the time to measure your feet and select the appropriate size, as this will affect how easily your insoles fit into your shoes and impact your overall foot health and well-being.

Roam Insoles are versatile and suitable for various activities. Whether you're going about everyday tasks or more active pursuits, our insoles are made to offer the best support and comfort! Here are some examples of activities where Roam Insoles can be beneficial: Walking and Running: Our insoles offer excellent cushioning and shock absorption, reducing impact on your feet and joints while walking or running. Sports and Athletics: Whether you're playing sports, doing individual athletic activities, or engaging in high-impact exercises, Roam Insoles offer the stability and support you need to enhance performance and minimize injuries. Work and Standing: If you spend long hours on your feet at work, our insoles can relieve fatigue and discomfort, keeping you comfortable throughout the day. Traveling: Whether you're exploring a new city or going on an exciting adventure, our insoles can help reduce foot fatigue and provide extra support during long periods of walking or standing. Outdoor Adventures: From hiking to camping, Roam Insoles are designed to offer stability, cushioning, and arch support for a great experience in the outdoors. Everyday Wear: Even during regular activities like shopping or chores, our insoles provide added comfort and support, helping your feet feel better throughout the day. Regardless of the activity, Roam Insoles are here to support you and help make every step more satisfying and enjoyable. We are there with you for every step of your Journey

Store-bought or pre-made insole options do not provide an exact fit for your feet. At Roam Insoles, we take customization seriously. Our Custom insoles are carefully designed for your unique foot shape, providing exceptional comfort, support, and health benefits. Using advanced 3D scanning technology, our team creates personalized insoles exclusive to you. Experience a healthier, more active lifestyle and improve your foot health with our Custom insoles. Don't settle for less when you can step up to the extraordinary. Discover the Power of Custom Insoles

When you reach the scanning page in the app, follow these steps to capture an accurate scan of your foot: Position your foot inside the designated box on the screen. Tap the record button or double-tap the screen to begin the scanning process. Slowly move your phone around your foot, capturing all sides and angles. Once you have scanned your foot from all perspectives, click the stop button to end the scanning process. Take a moment to review the scan and ensure that the entire bottom of your foot is included in the captured image. If possible, it can be helpful to have someone assist you by holding the phone and scanning your foot while it remains in the correct position. It's that easy! If the image is wrong or incomplete, it's very simple to start the process over and rescan the foot until it is correct. Experience the future of custom insoles, right at your fingertips.

If your insoles are too long to fit in your shoes, you can easily trim them to fit. Watch our how-to video below to find out how.

Take it slow when starting to wear your new insoles over the next few weeks. Your muscles need time to adapt to the new foot alignment. Gradually ease yourself into wearing the insoles for longer periods of time each day. During the adjustment period, you might feel some temporary discomfort in your feet, legs, hips, or back. This is normal! It usually takes about 3-4 weeks for your body to fully get used to them. Stay patient and consistent as you break in your insoles. You'll quickly get used to your insoles and be ready to embark on your journey! Embrace the transformation: Amplify your comfort and performance

Roam Insoles are designed to provide similar benefits to custom orthotics. They are customized to the shape of your feet, similar to custom orthotics. Our insoles are designed with careful attention to how feet work. They provide great support for your arches, cushioning for comfort, and stability to ease foot pain and keep your feet aligned correctly. If you have specific foot issues or severe foot problems, custom orthotics prescribed by a healthcare professional may be a better solution. It's important to consult with a doctor or podiatrist if you have any concerns or specific medical conditions to determine the best approach for your foot health. Designed Exclusively for Your Unique Feet